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BISM1201

Transforming Business with Information Systems

Assignment

Semester 1, 2023

Assignment Specification Semester 1, 2023

There are two parts to this assessment.

Part A consists of three information systems questions (35 marks)

Part B consists of Excel questions to be answered in an Excel worksheet (15 marks)

Worth: 50% of total assessment

Individual Completion: This assignment is to be completed individually by each student. Students   are encouraged to discuss issues that arise in this course together, however, the written work you   submit must be entirely your own. Similarly, you must not help another student to cheat by sharing assignments (present or past).

Due Dates: The assignment is due by Tuesday 9th  May 2023 at 3PM (Brisbane time). Submissions after this date and time will be considered "Late" and relevant penalties will apply.

Submission

Part A and Part B must be submitted directly to the assessment section on Blackboard using the link Assignment submission link (PART A and PART B) (see the assessment folder).

•    Submit Part A as a PDF file via the submission link.

•    Submit a copy of Part A on Turnitin use the link Turnitin submission for Assignment PART

A. You must ensure that the Part A that you submit to Turnitin matches Part A submitted via the submission link. We will not mark Part A submissions if there is no matching file on           Turnitin.

•    Submit Part B as an Excel workbook file BISM1201 Assignment Part B Excel S1 2023.xlsx” (this file is available on course Blackboard site. Your answers should be entered into the     relevant cells of the Excel file, as per the assignment brief.

Your two submission files MUST be named (ALL CHARACTERS IN UPPERCASE) in the following             format: Tutorial number (comprising T followed by the full digit tutorial number i.e., T10, T02). This  tutorial number must then be followed by an underscore character, your full name and Student_ID   e.g., "T10_TIMSMITH_45894125” . (Student tutorial number can be found on Blackboard under Class Timetable & links)

NOTE: You are allowed multiple attempts to submit (we only mark the last submission). However, each time you submit using the submission link you should submit both files (PDF and Excel file),  because Blackboard treats each submission as new.

No hardcopy or email submission is required or accepted.

For information on how to submit Part A and Part B on Blackboard via the assignment submission     link, please visit: https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq- assessment/blackboard-assignments/assignment-submission-instructions

For information on how to submit Part A to Turnitin, please visit:

https://web.library.uq.edu.au/library-services/it/learnuq-blackboard-help/learnuq-

assessment/turnitin-assignments

Document Layout Instructions

•    For Part A, you must follow the word length requirements (+/-10%).

•    Your assignment must be presented using the sections as sub-headings (note: each section does not need to start on a new page).

•    Be sure to use double-spacing, 12-point font, page numbering and 2.5cm margins on all sides of the page.

•    Please proofread your assignment for spelling and grammatical errors.

Referencing and Citing

Part A questions require you to do basic analysis of the cases. You must base your answers and terminology on the material covered in our weeks of information systems theory.

If you wish to report another author's point of view you should do so in your own words, and        properly reference in accordance with an approved referencing style. Direct quotations should be used sparingly, form a small part of your work, and must be placed in quotation marks and             referenced.

Part A Question 1 requires you to give a real-world example. Examples are to be sourced from The   UQ Library or Google Scholar – blog posts and marketing material are not considered quality              academic sources. The real-world examples must be referenced using in-text refencing and included in the reference list at the end of the assignment. For example, “Nike uses a product differentiation information system strategy because it allows customers to use its online platform to customise its sneakers. This means that Nike can use information systems to offer a different value proposition than its competitors (Smith & Chang, 2010)” .

For more information on referencing styles, visit the library or see: https://web.library.uq.edu.au/research-tools-techniques/referencing/referencing-style-guides. Use the UQ Harvard style.

UQ value academic integrity, referencing others work is a key part of this. Please see this link for    more information on academic integrity: https://my.uq.edu.au/information-and-services/manage- my-program/student-integrity-and-conduct/academic-integrity-and-student-conduct

PART A: Information

Systems Theory

35 marks

Question 1. IS strategy and Enterprise Resource Planning (10 marks)

Two restaurant chains – ‘Lord of the Fries’ and ‘Pie In The Sky’ – are both operating in the same        market and trying to gain a competitive advantage. ‘Lord of the Fries’ focuses on cost leadership,     aiming to offer lower prices than its competitors. On the other hand, ‘Pie In The Sky’ differentiates  itself from its competitors by offering superior products. Both companies are entering an expansion phase and need a system to manage data across their whole operation.

An Enterprise Resource Planning (ERP) is a software system that integrates various business                processes, such as accounting, inventory management, human resources, and customer relationship management, into a single, unified system. It provides real-time visibility into business operations     and helps streamline processes for increased efficiency and productivity. Specific components in an  ERP can aid towards different competitive advantages by reducing costs, meeting strategic business objectives, and improving operational efficiency. An effective ERP can help businesses to optimize     their supply chain, improve customer satisfaction, and enhance employee productivity.

To achieve their respective goals, both restaurant chains realize they need an ERP system that can help them streamline their operations and make data-driven decisions.

Business Brief - Lord of the Fries

This low-cost food chain is focused on providing quick and affordable meals to customers on-the-go. Their menu consists of classic fast-food items such as burgers, fries, and chicken sandwiches, but      also includes healthier options like salads and wraps. With a streamlined ordering process and           efficient kitchen operations, they can keep prices low while maintaining quality and speed. Each        restaurant only keeps on hand the ingredients needed for the day, ensuring meal orders are made   fresh, and inventory levels are kept low. Stock agreements are kept with local suppliers – delivering  ingredients directly to individual stores. With multiple locations, Lord of the Fries aims to continue   expanding and providing delicious meals at an affordable price point.

Business Brief - Pie In the Sky

This food chain is committed to offering superior quality products to its customers. They prioritize sourcing ingredients from the best suppliers, ensuring each dish is made with highest-quality          ingredients. Their menu features a variety of options to cater to different dietary preferences and restrictions, such as vegetarian and gluten-free options. There is a particular emphasis on                understanding their customers special needs and preferences. The chain also invests in its               employees by providing training and opportunities for growth, which results in excellent customer service. The chain also prioritizes eco-friendly practices such as minimizing food waste and using    recyclable packaging. With a strong focus on quality and sustainability, Pie In The Sky aims to          continue providing exceptional products and service to its customers.

Q1.1: Detail what is involved in the two IS Competitive Advantage strategies for each restaurant chain? What are the key factors that characterise each strategy? (4 Marks)

Q1.2: (a) Describe the role of an ERP system and its impact upon the different strategies? (b) Detail two components of ERP that support each strategy and a description of their purpose. (6 Marks)

Provide a real-world example1 (with proper referencing) for each information systems strategy you identified to show how it is applicable to the case. (i.e., one real-world example/reference per         strategy)

(700 words total) (10 marks).

Question 2. Entity Relationship Diagram (ERD) (10 marks)

Both restaurant chains – ‘Lord of the Friesand Pie In The Sky’ – require an application to manage   food wastage. The Application Architect has analysed both sets of requirements and found a              common application will work for both companies. You have been commissioned to draw the Entity Relationship Diagram (ERD) for the application.

The Architect as analysed the requirements and rationalised the entities for the core data of the        application. The core data will store Recipes, Shopping Lists, and record what Food a restaurant         currently has on hand in the Refrigerator, Freezer and Pantry. The companies have multiple places    they shop for food, so separate Shopping Lists need to be catered for. The application will then work with this data to help manage the food wastage in the restaurants.

Architect Notes:

The central Entity is Food. It requires a Primary Key FoodID that will be used in the relationships to the